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How's that again?
In the latest Earthlink Newsletter, there are tips for what to do if your dial-up won't connect. If the tips don't work, they suggest the following:
If Your Modem Still Won't Connect: Go to http://support.earthlink.net/chat to initiate a chat session with a Technical Support Representative, or give us a call at 1-888-EarthLink. You may be experiencing hardware failure or another issue requiring expert troubleshooting. [Emphasis mine.]
If Your Modem Still Won't Connect: Go to http://support.earthlink.net/chat to initiate a chat session with a Technical Support Representative, or give us a call at 1-888-EarthLink. You may be experiencing hardware failure or another issue requiring expert troubleshooting. [Emphasis mine.]